Project Solution Advisor
Hybrid- Maarssen, Utrecht, Netherlands
Solution Advisory
Job description
About VISUALFABRIQ - Will you take us to the Next Level?
Visualfabriq is the market leading AI Driven Revenue Growth Management SaaS Software for the CPG industry. Our solutions help CPG companies to efficiently plan run and evaluate trade promotions and more. Since 2013 Visualfabriq has scaled up rapidly with the trust of well-known CPG companies. We have offices in New York City, London, Barcelona, Singapore, and our impressive headquarters in Maarssen (near Amsterdam).
Around the world, Visualfabriq has a value-driven, top-performing team where everyone puts our vision into practice every day. Today we are looking to strengthen our team with a skilled and talented Project Solution Advisor in the Netherlands to be able to implement new business needs into our solutions. Will you be the one to take us to the next level?
Job requirements
About the Role - Let Your Vision Drive Technical Excellence:
As our Project Solution Advisor, you will be part of the new intelligent organization at Visualfabriq and be the driving force behind our innovative solutions. Your role will ensure that we remain the trusted and leading partner in the CPG industry.
Your responsibilities will include
- Expert in structuring and organizing Visualfabriq deployments with partners and customers. This includes overall program management for parallel multi- market roll outs, down to the appropriate approach and structure for individual market deployments, covering all project phases from pre-initiation to post-deployment hypercare.
- Coaching, training, and guiding partners and customers in global roll outs of Visualfabriq software in all aspects mentioned above, as well as in the correct way to partner with the Visualfabriq organization.
- Working with other Project and Domain Solution Advisors as needed to develop the most optimized roll out plan for First Time Right (FTR) deployment of Visualfabriq software.
- Initiating a practical process to formalize knowledge into our Knowledge Base.
- Ensuring Visualfabriq’s partners and customers are fully enabled to deliver via scalable, develop-less implementations.
- Being partner-facing (and customers-facing when needed), with a commitment to achieving the best results. This includes responsibilities such as training, explanations, and Client Deployment Reviews (CDRs).
- Collaborating closely with other Project and Domain Solution Advisors to create best practices within the new intelligent organization.
- Coaching key stakeholders in setting and managing scope expectations with partners and customers.
- Leading partner conversations to provide on-the-job training in setting customer expectations.
- Willingness to travel 20% of the time.
Core activities
- Guide Partner project team on best use of Visualfabriq app to meet customers needs
- Escalation points for Project related queries across all domains
- First point of contact for project related tickets
- Technical CDR requestor within the projects, coordinator with CSM/Sales team for commercials
- Prioritization input within Project when needed
- Partner and customer facing communication for product related questions
- Voice of the project within Visualfabriq
- Testing new features related to the project
Are You Ready to Excel with Us? - We Value Your Expertise.
To thrive in this role, you will need:
- Bachelor’s degree with 5+ years of work experience in IT Project Management, preferably in a SaaS environment
- Experience in software delivery and IT project management, preferable in a SaaS environment
- Consultancy experience
- Experience in working with global teams and global customers
- Experience in training and guiding partners and clients.
- Excellent verbal and written communication skills in English language
- Excellent interpersonal, organisational and leadership skills
- Accountable team member able to work autonomously and with attention to detail
- Experience in using tools to support daily processes like Atlassian, Microsoft, ProdPad and Zendesk
- Ability to travel 20% of the time.
Your Technical Toolbox - What You Bring:
- In-depth understanding of the CPG industry.
- Ability to manage multiple market roll-outs and project phases.
- Experience in deploying TPx solutions.
- Knowledge of the Visualfabriq Software and how it is deployed is a pré
What's in It for You? - Visualfabriq Offers the Best.
As part of the Visualfabriq team, you can expect:
- Supportive and collaborative work culture – we work hard and rest hard, together!
- A market-leading compensation package.
- 25 holidays plus the option to purchase 5 additional days.
- Flexibility to exchange a standard holidays for cultural or personal holidays of your choice, allowing you to celebrate what matters most to you.
- Above-market-standard full pension coverage.
- "Fridge moments" to celebrate success (expect something with Champagne!).
- Unlimited fruit, snacks, drinks, and more - our open fridge policy ensures you're fueled for success.
- Essential tools of the trade, including a phone allowance and a high-performance laptop.
- A dynamic international team working with leading CPG companies worldwide.
** No agencies or recruiters needed. **
NEXT STEP – Are you excited?
Press the blue button, we can’t wait to meet you!
*Visualfabriq is an equal opportunity employer, which means we do not discriminate based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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