Partner Success Manager

About VISUALFABRIQ - Will you take us to the Next Level?

Visualfabriq is the market-leading AI-Driven Revenue Growth Management SaaS Software for the CPG industry. Our solutions help CPG companies efficiently plan, run, and evaluate trade promotions and more. Since 2013, Visualfabriq has scaled up rapidly with the trust of top tier CPG companies.

We have offices in New York City, London, Barcelona, Singapore, Hyderabad and our fabulous headquarters in Maarssen (near Amsterdam).

Across the world, Visualfabriq is a high-performance, values-driven team with every individual putting our vision into action every day. Today, we are looking to grow our Partner Success Management Team with a skilled and talented Partner Success Manager to support our partner ecosystem and accelerate our global growth. Will you be the one to take us to the next level?

About the Role - Let Your Vision Drive Technical Excellence:

As our Partner Success Manager, you will play a key role in supporting the strategic objectives of Visualfabriq by managing and developing partner relationships. You will contribute to partner success through onboarding, education, and performance management, fostering impactful partnerships.

Your responsibilities will include:

• Take charge of the partner lifecycle by managing onboarding, development, and retention to foster long-term value.

• Lead the organization of partner events and educational programs, empowering partners to excel in their roles.

• Drive the achievement of partner performance goals, ensuring alignment with strategic objectives.

• Facilitate partner activation, education, license sales, and product support initiatives, supporting their journey toward becoming value -added resellers (VARs).

• Explore and shape the global partner ecosystem, identifying opportunities to enhance Visualfabriq’s partner network.

Core activities, in this role, you will:

• Develop and maintain performance dashboards, providing partners with actionable insights and tracking results against agreements.

• Collect and analyze partner feedback, driving improvements in satisfaction and product delivery.

• Support the execution of the Partner Success Program (PSP) with careful planning, governance, and KPI alignment.

• Collaborate with cross-functional teams; Sales, Finance, Legal, Product, Marketing, Solution Advisory, and Knowledge to ensure a seamless partner experience.

• Monitor and report on key partner performance metrics to ensure continuous progress.

• Ensure partner employees receive the necessary training and certifications to excel in their roles.

• Assist in creating and implementing innovative strategies to improve partner satisfaction and performance.

Are You Ready to Excel with Us? - We Value Your Expertise.

• To thrive in this role, you will need:

• A Bachelor’s degree in Business Administration or a relevant field.

• Experience in partner management, customer success, or a similar role, preferably in tech or software.

• Excellent communication, relationship-building, and organizational skills.

• A background in consultancy (preferred).

• Strong analytical skills to track performance and identify areas for improvement.

Your Toolbox - What You Bring:

• Teamwork and collaboration skills to work across departments.

• Ability to manage multiple projects and priorities in a dynamic environment.

• Experience with contracts and Statements of Work (a plus).

What's in It for You? - Visualfabriq Offers the Best.

As part of the Visualfabriq team, you can expect:

• Supportive and collaborative work culture – we work hard and rest hard, together!

• A market-leading compensation package.

• 25 holidays plus the option to purchase 5 additional days.

• Flexibility to exchange a standard holidays for cultural or personal holidays of your choice, allowing you to celebrate what matters most to you.

• Above-market-standard full pension coverage.

• Unlimited fruit, snacks, drinks, and more - our open fridge policy ensures you're fueled for success.

• Essential tools of the trade, including a phone allowance and a high-performance laptop.

• A dynamic international team working with leading CPG companies worldwide.

** No agencies needed. **

NEXT STEP – Are you excited?

Press the blue button, we can’t wait to meet you!

*Visualfabriq is an equal opportunity employer, which means we do not discriminate based on race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.