About VISUALFABRIQ - Will you take us to the Next Level?
Visualfabriq is the market leading AI Driven Revenue Growth Management SaaS Platform for the CPG industry. Our solutions help CPG companies to efficiently plan, run and evaluate trade promotions and more. Since 2013, Visualfabriq has scaled up rapidly with the trust of well-known CPG companies like Heineken, Friesland Campina, Unilever, L'Oreal, Arla and Mars.
We have offices in New York City, London, Barcelona, Johannesburg, Singapore and our fabulous headquarters in Maarssen (near Amsterdam).
You will be based in the USA where you will work remote from your home address.
Across the world, Visualfabriq is a high-performance, values-driven team with every individual putting our vision into action every day. With our customer demands rising, will you take us to the next level?
About the JOB & TEAM - Do you want to grow with us?
At Visualfabriq we strive to ensure that our clients achieve the most by using our software. Our solutions rely heavily on seamless integration with our customers system infrastructure. This means that we frequently manage the import and export of huge amounts of data. To grow as a company and guarantee reliable and high standard services, we need our Customer Integration process to run smoothly. As a Customer Success Manager, you will be responsible from A- Z for our projects. When you are finished our Customer Engagement team will take over and continue to keep our Clients satisfied.
Our solution consists of 3 modules: Trade Promotion Master™, Demand Forecast Master™ and Trade Spend Master™. As our Customer Success Manager you are responsible for coordinating our internal and external client implementation processes and expectations. We also trust that you manage a smooth client onboarding process. To ensure a successful integration with the client software and the implementation of our deliverables, you use your project management and client engagement skills.
Additionally, you are an expert in the platform functionalities from an end user perspective. You know the technical deployment blueprint by heart and can translate business request into existing functionalities. Your tool and business knowledge exceeds the standard Visualfabriq implementation playbooks and therefore you this use this knowledge to help other Customer Success Managers in the team and aid in the upgrading of our current playbooks. Experience in SAP functionalities is a plus; pricing, financial process, standard interface designs and structuring client technical requirements.
To be SUCCESSFUL – Are you ready to excel with us?
About YOU – Do you see the fit?
What we OFFER – The good stuff 😉
Besides an exciting job, we offer you a Great Place to Work and great conditions too! Find out what you will enjoy being a Visualfabriq teammember.
NEXT STEP – Are you excited?
Join us in building relevant solutions for our customers in an agile and technology exciting environment. We deliver together with HUGE impact! Does this make you excited? Then we are perfect for you!
Press the blue button, we can’t wait to meet you!
** No agencies needed. **