Customer Success Intern I Based in NL I FMCG Industry

  • Customer Success & Engagement
  • Maarssen, Netherlands

Customer Success Intern I Based in NL I FMCG Industry

Job description

Looking to kick start your Career? Let's grow together!


About VISUALFABRIQ - Will you take us to the Next Level


Visualfabriq is the market leading AI Driven Revenue Growth Management SaaS Platform for the CPG industry. Our solutions help CPG companies to efficiently plan, run and evaluate trade promotions and more. Since 2013, Visualfabriq has scaled up rapidly with the trust of well-known CPG companies like Heineken, Friesland Campina, Unilever, Nestlé, Arla and Mars.

We have offices in New York City, London, Barcelona, Johannesburg, Singapore and our fabulous headquarters in Maarssen (near Amsterdam).

Across the world, Visualfabriq is a high-performance, values-driven team with every individual putting our vision into action every day. With our customer demands rising, will you take us to the next level?


Visualfabriq is seeking a dynamic Customer Success Intern. You will report into Head of Customer Success and you will be a part of the Sales & Marketing Team.


As Customer Success Intern you will have the opportunity to support in further professionalizing our department and support in a big migration project for the way we exchange data with our clients. You will communicate with clients and internal stakeholders, document processes and assist the infrastructure migration for all customers.


What will you do as Customer Success Intern?

  • Coordinate migration activities with customers, success managers and development team members.
  • Create overviews of process and progress.
  • Create new interface documentation based on new infrastructure.
  • Support customer success team on analyses on usage of the tool.

Requirements

To be SUCCESSFUL – Are you ready to excel with us?

  • Studying towards your (HBO/WO) Bachelor/Master student (Business Administration, Business Analytics, Communication and Information Studies or similar)
  • Basic understanding of IT landscapes, especially file transfer protocols (SFTP, HTTP) and SSO.
  • Strong autonomy, attention to detail, organizational skills, leadership skills, and interpersonal skills.
  • Excellent written and verbal communication proficiency in English.
  • Comfortable working in unstructured situations and creating processes.
  • Available for 6 months.

About YOU – Do you see the fit?

  • You are good communicator, and don’t get ‘No’ as an answer.
  • You have great attention to detail and aim for 100% accuracy in results.
  • You are result oriented and autonomous.
  • You have great technical insights.

What we OFFER – The good stuff 😉

Besides an exciting job, we offer you a Great Place to Work and great conditions too! Find out what you will enjoy being a Visualfabriq team member.

  • Gross monthly salary will be 300-500 euro’s.
  • Great opportunities to work with highly skilled people in Visualfabriq as well as the best-in-class tooling.
  • “Fridge moments” to celebrate success (something with Champagne, you’ll see..).
  • Tool of the trade, laptop (of course!).
  • Free unlimited fruit, snacks, great coffee and more, we have an open fridge policy 😊
  • After your graduation international career opportunities.
  • We are an officially certified Great Place to Work and we actively promote and support a healthy work-life balance and employee happiness.


NEXT STEP Are you excited?

Join us in building relevant solutions for our customers in an agile and technology exciting environment. We deliver together with HUGE impact! Does this make you excited? Then we are perfect for you!

Press the blue button, we can’t wait to meet you!


Check out what our people say about working with Visualfabriq https://player.vimeo.com/video/541651816


** No agencies needed **



* These requirements give a direction to the profile we are looking for for this position. Research shows that mainly male candidates apply for a 60% match and women at a 100% match. Do you not meet all the requirements but do you think that this is the position for you? Then we would like to invite you to apply.



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